Microsoft Outlook Issues Mac Desktop Clients

Below is a list of known issues with Outlook for Windows and Mac desktop clients.

Feature requests and known issues for other clients can be viewed at: Outlook on the Web Outlook for mobile devices.

Please review this article for common issue and automated troubleshooting tools.

In some cases, the issue you are experiencing may have been fixed in a newer version.

We are sorry for the inconvenience when using Outlook 20162011 for Mac.

Microsoft Outlook Issues Password Is Incorrect

If you attempt to installrun this version, it will return an error within the Activate Office screen: Sign in failed because the password is incorrect or the sign-in name does not exist or Sorry, there was a problem while trying to connect to your account.

For more information on how to improve Outlook performance, please review the following document: Office 365 - Get better performance when using Outlook desktop clients.

To perform this action, follow the steps outlined within the Re-create an offline Outlook Data File (.ost) section.

After completing this, start Outlook and see if the problem persists.

Review the following document for further details on AutoMapping: Office 365 - Automapping.

In some rare cases, the Report Spam action will not work and the message will remain in your Inbox.

This should allow for enough space for the Report Spam button to be displayed below the disclaimer.

Note: Even though you may have send as or send on behalf of permissions to another account, this does not mean the account will automatically show up in Outlook 201613.

After you enter the new password and then click to enable the Remember my credentials option, you are again prompted for your credentials.

Please try again.

If you attempt to installrun this version, it will return an error within the activation screen: The user id or password is incorrect.

If you do not want to uninstall your current version of Office, follow these instructions to install the correct version of Office.

Cannot open the Outlook window, the user interface may be failing to completely launch.

Please select another permission level and send the sharing invite again.

Make certain the the text of the name in the calendar tab is bold.

Microsoft Outlook For Mac Issues